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Hauora Māori /
Māori Health

Introducing This Page

This page informs you about the Māori Health services the West Coast District offers to Māori people.

Whānau Ora

Last updated: 20 September 2011

What could be more empowering than belonging to a resourceful, resilient whānau whose members nurture each other, enabling happy, healthy lives? A whānau that has economic security and the ability to create its own wealth? A whānau that participates fully in society, and develops its own solutions to successfully deal with life's challenges?

These concepts are all part of the Whānau Ora vision. At its heart are New Zealand families who have been empowered to transform their own futures by taking control of their lives.

Improving health outcomes for Māori

Enabling Māori to participate in and contribute towards strategies for Māori health improvement

The most important need to be met by this service is the improvement of Māori health status in Te Tai o Poutini and the achievement of whānau ora by the West Coast District Health Board (West Coast DHB).

DHBs have a responsibility to assist the Crown in fulfilling its obligations under the Treaty of Waitangi and are guided in that responsibility by the New Zealand Health and Disability Act 2001 (NZHD Act) and other policy directions from the Crown.

The Act requires that DHBs take active steps to reduce health disparities by improving health outcomes for Māori. In this responsibility, DHBs must establish and maintain processes that enable Māori to participate in and contribute towards strategies for Māori health improvement. This recognises and respects the principles of the Treaty of Waitangi.

The provision of this service is guided by Hē Korowai Ōranga; 2002 Māori Health Strategy and Whakatātaka: 2002 Māori Health Action Plan 2002-2005 as directed by the Ministry of Health.

There is also a continuation of that plan called Whakatātaka Tuarua: Māori Health Action Plan 2006-2011.

Reducing Inequalities

We all have a role to play in reducing inequalities in health in New Zealand. Regardless of how we measure health we find that particular groups are consistently disadvantaged in regard to health. And these inequalities affect us all.

Health inequalities or health inequities (the terms are used interchangeably) are avoidable, unnecessary and unjust differences in the health of groups of people. Reducing health inequalities is greatly assisted by tools that enable the assessment of interventions such as policies, programmes and services. Such tools examine the potential of these interventions to contribute to reducing health inequalities. From such an assessment, informed decisions can be made about how to build and strengthen policies, programmes and services.

The Health Equity Assessment Tool: A User's Guide is designed to facilitate the use of one such tool: the Health Equity Assessment Tool (HEAT). HEAT aims to promote equity in health in New Zealand.

Te Tai O Poutini Maori Health Needs Assessment

Health needs assessment is a process of assessing the health and disability needs of a population, including those who do not access services. It is defined by Coster (2000) as: “assessment of the population’s capacity to benefit from health care services prioritised according to effectiveness, including cost-effectiveness, and funded within available resources.”

There are a number of approaches to health needs assessment. More comprehensive approaches usually involve, in the initial stages, description of the population and of its health and disability status. Subsequent stages include the assessment of the current health and disability service providers, including utilisation data, and the seeking of community and provider views on services.

The hope is that the information presented will assist in some way in achieving healthy outcomes for the people. If the consensus is that there is much knowledge and benefit to be gained from the report – grasp it and use it for the betterment of the community.

The Māori Health Department

The Māori Health Department is the centre point of Māori health development, provides Māori cultural support to staff, and monitors Māori health gain within West Coast DHB funded services. The employment of a General Manager (GM) Māori Health has been significant in advancing Māori health developments including the development and implementation of the WCDHB Māori Health Plan 2003-2006, the WCDHB Māori Health Plan 2007-2011, the WCDHB Māori Health Plan 2011-2012, and more recently the WCDHB Māori Health Plan 2012-2013 and ongoing refinement of the District Annual Plan and the District Strategic Plan.

The Māori Health Department is not a separate or parallel department; it functions bi-culturally and is jointly supported by the West Coast DHB and Tatau Pounamu Manawhenua Health Group / Māori Heath Advisory Committee. With the guidance and support of Tatau Pounamu Manawhenua Health Group, a strengthening and merging of Māori health interests is occurring.

Te Herenga Hauora o Te Waka o Aoraki

Te Herenga Hauora o Te Waka o Aoraki is the South Island District Health Board Māori Managers Network.

Established in 2001, their purpose is to provide a forum for mutual support and development of common vision, purpose and strategic directions that continue the momentum for improved Māori health outcomes, effective Māori participation, and influence in the health sector, locally, regionally and nationally.

The Māori Health Advisory Committee

About Tatau Pounamu Manawhenua Health Group

Tatau Pounamu Manawhenua Health Group are the Manawhenua health advisors who are mandated by the Papatipu Runanga: Te Runanga o Makaawhio and Te Runanga o Ngati Waewae as the Treaty of Waitangi partners to the WCDHB. Also included in this forum is Nga Mata Waka o Te Tai o Poutini .

Memorandum of Understanding between Poutini Ngai Tahu and the West Coast District Health Board

Discussions between the West Coast DHB and Tatau Pounamu Manawhenua Health Group resulted in the completion and signing of a Memorandum of Understanding (MOU) between the West Coast District Health Board and Poutini Ngai Tahu.

The MOU sets guidelines and articulates principles for an ongoing collaborative relationship that is consistent with the philosophy of the New Zealand Public Health and Disability Act 2000 and takes into account the importance of mutual respect with regard to cultural values and principles.

MOU signing - 14 July 2011
Front: Francois Tumahai (Chair Te Runanga O Ngati Waewae), Dr Paul McCormack (Chair West Coast District Health Board), Paul Madgwick (Chair Te Runanga O Makaawhio).
Back: Ben Hutana (Deputy Chair Tatau Pounamu), Marie Mahuika-Forsyth (Te Runanga O Makaawhio), Gary Coghlan (Manager Maori Health, West Coast DHB), Susan Wallace (West Coast DHB Board Member), Elinor Stratford (West Coast DHB representative to Tatau Pounamu), Richard Wallace (Chair Tatau Pounamu)

The Vision

Tatau Pounamu Manawhenua Health Group Terms of Reference (TOR) outline the purpose and function of the partnership. The vision of the partnership is to improve health outcomes using the principles of the Treaty of Waitangi:

  • Partnership
  • Participation
  • Protection.

Functions of Tatau Pounamu Manawhenua Health Group

The functions of Tatau Pounamu Manawhenua Health Group are to work with the West Coast DHB to:

  1. Develop and implement strategies for Māori health gain
  2. Provide health and disability support services consistent with Māori cultural concepts, values and practices
  3. Support Māori aspirations for health and to reduce inequalities between Māori and that of other New Zealanders for whānau, hapū, iwi and Māori communities

Tatau Pounamu Manawhenua Advisory Group Profiles

To view the Tatau Pounamu Manawhenua Advisory Group profiles please select the link below:

More Background about Tatau Pounamu Manawhenua Health Group

29 May 2006 Kevin Hague CE and Richard Wallace, Tatau Pounamu Manawhenua Health Group Chair hongi after signing agreed Terms of Reference

On the 1 July 2005, we were informed by local Runanga that a new Iwi Health Advisory Group named ‘Tatau Pounamu’ was to be established.  This forum was to consist of two members from Te Runanga o Makaawhio and Te Runanga o Ngati Waewae, as well as two members from the Maata Waka community. The WCDHB assisted in organising hui around the West Coast with Māori communities to find Maata Waka representation within this new advisory group.  There are now two Nga Maata Waka representatives on Tatau Pounamu; Nga Maata Waka o Kawatiri (Westport) and Nga Maata Waka o Mawhera (Greymouth).

The WCDHB continues to meet regularly with Tatau Pounamu Manawhenua Health Group on a 6-weekly basis. The General Manager Māori Health, Chief Executive, and GM Planning and Funding continue to work closely with Tatau Pounamu Manawhenua Health Group.

Contact Us

To make contact with Tatau Pounamu Manawhenua Health Group / Māori Health Advisory Committee; in the first instance please contact:

Gary Coghlan
General Manager Māori Health
West Coast District Health Board
PO Box 387
Greymouth 7840
Phone: 03-769-7400, Extn. 2802
Mobile: 027 458 1745
Email: This is not a link as we want to prevent spam.  Please transfer the email address on the image carefully into your email client before sending the email.  You might find, with some older email addresses on this site that they are no longer current, for staff-change reasons.  If your email bounces back please contact the WCDHB Communications Team - see Contacts section of this site.

Other relevant contacts

Te Runanga O Makaawhio
99 Revell Street
PO Box 225
Phone: (03) 755-6010 or (03) 755-7885
Fax: (03) 755-6885

Te Runanga O Ngati Waewae
1 Old Christchurch Road
Phone: (03) 755-6451

Nga Maata Waka o Te Tai o Poutini
PO Box 181
Phone: (03) 755-6634

Tumu Whakarae

National Reference Group of Māori Managers within DHBs


The Kaupapa of Tumu Whakarae is to bring together the collective experience of members to further a shared goal that Mäori health gain stays on the national agenda and that as a national Roopū we can provide some of the required leadership.

Specific Purpose

  • To influence and support the MOH in relation to the direction of Māori strategic directions
  • To influence health policy at national level
  • To influence the DHBs nationally
  • To work in conjunction with DHBNZ
  • To network and support each other (whakawhānaungatanga)

Te Ingoa

The Short name of this Roopu is Tumu Whakarae, which refers to the Pillar of Leadership that we each are required to provide to member District Health Boards, in respect to Māori health strategy across all sectors of health.

The Long name of this Roopu is the National Reference Group of Māori Health Managers within DHBs


Each DHB may have at least 1 representative in Tumu Whakarae.  The optimal number of members for the Roopu is 21, one for each DHB in Aotearoa.  Where DHBs have Managers of Māori Health in both the funder and provider functions, then both may be members.  It is vital that all members need to be up to date on the strategic issues affecting Māori health within their DHB.


Each DHB member is essentially the Kaiwhakahaere, or Co-ordinator, or Manager, or General Manager who advises the CE and the DHB on matters to do with Māori Health Strategy and/or the implementation of the DHB/health sector changes.  Exceptions should be agreed by a majority vote.

To make contact with Tumu Whakarae / National Reference Group of Māori Managers within DHBs, in the first instance please contact

Gary Coghlan
General Manager Māori Health
PO Box 387
Greymouth 7840
Phone: 03-769-7400, Extn. 2802
Mobile: 027 458 1745
Email: This is not a link as we want to prevent spam.  Please transfer the email address on the image carefully into your email client before sending the email.  You might find, with some older email addresses on this site that they are no longer current, for staff-change reasons.  If your email bounces back please contact the WCDHB Communications Team - see Contacts section of this site.


Our Responsibility

The West Coast DHB is committed to its responsibility to provide, maintain, and encourage bicultural staff training to improve the quality, effectiveness, and delivery of health services to Māori. Effective health and disability services are coordinated around the needs and values of whānau, hapū, iwi, and Māori communities, and incorporates Māori cultural values, beliefs and practices

Our vision for Māori workforce development

“A strong, comprehensive and skilled Māori-led health and disability workforce in Te Waipounamu over the next 10 to 15 years.”

Objective: Skill Improvement of the Māori Health and Disability Workforce

An objective of the pdf documentWCDHB Māori Workforce Development Plan 2003-2009 is to increase the number and improve the skills of the Māori health and disability workforce. It has been identified that Māori workers in health and disability are disproportionate to the New Zealand population particularly in registered professions (all residing largely in community and or support functions).


This vision will be achieved through four key strategies

  • Information and planning: Developing good Māori health and disability workforce information frameworks and research in Te Waipounamu to inform planning.
  • Forming effective relationships: coordinating relationships, roles and responsibilities of key stakeholders with a view.
  • Building strategic capacity: setting priorities and initiatives for building workforce capacity in the sector that will improve Māori health.
  • Promoting health careers: undertaking activities that attract more Māori into a health career.

Targeted groups

Intersecting the four strategic directions are four key targeted groups where specific strategies need to be applied.

  • Māori students in school
  • Māori second chance learners
  • Māori in the workforce
  • The non-Māori health workforce

An objective of the pdf documentNational Māori Workforce Development Plan 2003-2008: Raranga Tupuake is aimed at providing overall direction to avoid duplication within DHB’s.

The pdf documentTe Waipounamu Māori Workforce Development Plan 2005-2010 is a combination of the overall regional goals and objectives of Māori health workforce development in the West Coast region.

As part of our workforce development strategy...

The following is to provide information about programmes, services, and options available that will assist WCDHB health workforce to improve and enhance their knowledge regarding:

  • Tikanga Māori/Māori protocols, customs and values
  • How to access the various cultural training programmes available
  • Scholarship information
  • Assistance/funding for clinical training programmes


Kia Ora Hauora is an innovative new Maori health workforce development programme designed to recruit 1,000 Maori into health career pathways by 30 June 2012.

    Kia Ora Hauora is for:

  • Maori who are currently studying at secondary level
  • Maori who are studying at tertiary level
  • Maori who are in work and considering a career change
  • Maori communities – whanau, hapu, iwi

    Kia Ora Hauora will:

  • Identify the health career pathways they should take
  • Overcome real and perceived barriers to study, graduation and entry into the health workforce
  • Capitalise on education and training opportunities
  • Capitalise on financial and mentoring opportunities

Kia Ora Hauora presents a website with a comprehensive scholarship database, national communications activities, and toolkits for partner schools with information about health career educational requirements for each career pathway.

For more information please visit: www.kiaorahauora.co.nz

Cultural Training Programmes

Treaty of Waitangi Workshop

The Treaty of Waitangi Workshop* is a one-day course designed to provide staff with information about the historic events that occurred before and after the signing of the Treaty of Waitangi in relation to Māori health. This workshop is facilitated by the Tai Poutini Polytechnic Chairman and General Manager Māori Health and is delivered to staff in an interactive style.

Course content includes

  • The relevance of the Treaty today
  • The years before the Treaty
  • Treaty texts and meanings
  • Post Treaty and Māori development
  • Living and valuing other cultures in a partnership environment

*Denotes mandatory/compulsory training for all WCDHB staff

pdf documentTreaty of Waitangi Training Workshop Dates, Times and Venues 2012
(PDF format, size: 124 KB)

Te Pikorua Bi-cultural Training

Te Pikorua Bi-cultural Training translated means ‘A traditional Māori taonga (treasure) of friendship and growth that depicts two new shoots growing together; the meeting of cultures.’ This cultural training package is a one-day training programme made up of three workshops taught in a kaupapa Māori learning style environment.

The content of these workshops is

  • Te Ao Māori
  • Tikanga Best Practice
  • Responsiveness to Tangata Whenua

The intention of these workshops is to enable staff...

  • To gain an understanding of Māori Health
  • To gain a better knowledge and understanding of Māori views, values and customs
  • To gain a clearer understanding of the cultural needs of Māori patients and their whānau within a clinical environment

Te Pikorua Training Dates, Times and Venues

pdf documentTe Pikorua Training Workshop Dates, Times and Venues 2012
(PDF format, size: 53 KB)

Inequalities Training

In 1999 the government announced its Reducing Inequalities initiative. This initiative gives priority to reducing disparities in social and economic outcomes – including health outcomes – for disadvantaged New Zealanders. pdf documentReducing Inequalities in Health proposes principles that should be applied to whatever activities we undertake in the health sector to ensure that those activities help to overcome health inequalities.

In June 2001, the report pdf documentIndicators of Inequality was released to assist in the development and competency of this initiative by providing a classification for health indicators and criteria for their selection.

A final report on health inequalities awareness workshops for the health sector was published by the Ministry of Health in June 2004. The pdf documentTackling Inequalities: Moving Theory into Action discusses health inequalities awareness training programmes for the health sector

An Inequalities package has been developed by the Planning and Funding Team with assistance from the GM Māori Health. Inequalities Training sessions have been delivered to the Disability Support Advisory Committee, Community and Public Health Advisory Committee, Hospital Advisory Committee, WCDHB Board, and the Executive Management Team. 

The Inequalities Training package also covers topics such as

  • Determinants of Health
  • Introduction to Health Inequalities
  • Reducing Inequalities in Health
  • Using the Health Equity Assessment Tool

The package explores the reasons that inequalities in health outcomes occur and educates people in the use of the inequality lens and the pdf documentHealth Equity Assessment Tool (HEAT) Tool in a way that they can apply it to their work. Another objective of this training is to raise the awareness of West Coast populations experiencing inequalities in health outcomes, and how to reduce inequalities for these populations.

Te Awatea / Cultural Awareness Training Programme

The Te Awatea / Cultural Awareness Training Programme is a mandatory cultural awareness programme specifically designed to meet the needs of Social Workers, Fieldworkers, and Home-Based Support Workers within the WCDHB. The first training programme was introduced to the Social Work Department in April 2006.

The intention of this programme is to ensure that these staff members have some cultural awareness and feel safe and confident when working with Māori clients and their families.  Where cultural safety is not occurring, any issues identified will be addressed by developing specific programmes to target those areas. It is expected that approximately 200 staff members will have attended this programme by the end of 2006.

For further information about this training programme, please contact the:

Social Work Department
Supervising Social Worker
Social Work Department
Ph: 03-769-7400, Extn. 2825

Health Workforce New Zealand (HWNZ) Funded Programmes

HWNZ Hauora Māori Training Fund 2012

The West Coast DHB is pleased to announce this funding opportunity through the Health Workforce New Zealand (HWNZ) for Māori staff who work in the Health and Disability sector.

Applicants must show a commitment to developing formal competencies in their current roles, and developing their potential to move into other health sector roles. You are encouraged to apply to complete a clinically and culturally focused NZQA accredited Certificate or Diploma (level 3 to level 7 of the National Qualifications Framework).

The funding will cover such things as Tuition fees, Travel, Accommodation, Clinical Release, Clinical Supervision and Cultural Supervision. I have attached a brochure and application form.

Because the funding and number of training programmes available are limited, you are invited to contact us immediately. If you wish to apply for this and need support or further information please contact the Māori Health Team on (03) 769 7400 ext 2631.

Please note: The Clinical Training Agency has been renamed and is now the Investment Relationships and Purchasing arm of Health Workforce New Zealand (HWNZ).

You can find all the information about HWNZ Investment Relationships and Purchasing on the Health Workforce New Zealand (HWNZ) website.

Scholarship Information

The Māori Education Trust

The Māori Education Trust (MET) is financed from private bequeaths and trusts set up by individuals and businesses. A primary function of the Trust is to provide and administer scholarships in education for Māori students. In addition to MET funded awards, the trust is also funded to administer scholarships on behalf of the Ministry of Education and other agencies.

For more information visit the Māori Education Trust  website

at http://www.maorieducation.org.nz/sch/  regarding availability and criteria for the following scholarships:

  • Secondary School Scholarships
  • Under Graduate Scholarships
  • Post Graduate Scholarships
  • Manaaki Tauira (Grant)

Postal address:

Māori Education Trust
PO Box 11255
Phone:(04) 499 8041
Fax:(04) 499 8006

Youth Self Esteem Programmes

Working with individuals or groups encouraging them to “Take Action” by building their own self esteem and confidence. Acknowledging that positive skills and qualities contribute to developing a more positive attitude.

Attendance Officer / School Support

Promotion of regular attendance at school, conveying the importance of ensuring children have the best possible start in life. This worker goes into the school and supports students.

Aroha Ki Te Tangata

A programme designed to meet individual / group need that focuses on challenging behaviour, to initiate change, in a safe environment. This programme is court approved.


This service works closely with WINZ to assist people to manage within a budget.


All types of counselling available, one on one, couples, group, and abuse counselling by qualified staff.

Whānau / Family Support

With a paramount focus on the child and the vision of “growing futures for whānau”, the aim is to assist them to function effectively and make decisions.

Parenting Programmes

Bag of tricks, Triple P (Positive Parenting Programmes). Working with parents on different methods and strategies in parenting toddler to teenager.

Mobile Māori Disease State Management (DSM)

Management, Support and Education of Chronic Diseases including Diabetes, Lung Disease, Heart Disease, Fasting Cholesterol Blood Sugar Testing, and Blood Pressure Monitoring. The DSM nurse works closely with GPs, hospitals, and other health professionals, and refers on as required.

Whānau Ora (West Coast Buller)

A whānau centre service with whānau supported to achieve maximum health and well-being. This includes assessment, general health education, and referrals as appropriate and necessary.

Te Waka Hauora

This Mobile Unit offers a wide range of FREE wellness checks aimed at early detection and prevention of cardio / respiratory diseases and other chronic illnesses including Diabetes. Look out for the advertisement in the weekly publication of The Messenger.

Tamariki Ora Support

Support for whānau to promote and encourage well child checks and general Tamariki well-being.

Tamariki Ora Well Child

Well child checks for Tamariki and referrals to other health professionals as required. This nurse liaises with Plunket and other well care providers to ensure best outcomes for whānau.

Mother & Pepi

To provide education support and advice to mothers during pregnancy, following birth and up until two years of age. This support is designed to generate a warm, therapeutic, non judgemental and culturally appropriate environment.

Community Education

Initiatives to reduce family violence and abuse on the West Coast including education.

Website Improvement Survey
Free Public Wi-Fi at Greymouth Hospital

Media Releases


West Coast Māori Health Plan approved Find out more...

Best Practice Guidelines

How to use:
Click on any of the following links to expand and view all the content of this category. Click again to collapse it again.

  • Introduction
  • Karakia
  • Whānau Support
  • Information & Support
  • Food/Linen/Bedpans
  • Taonga/Valuables
  • Whānau rooms and designated areas
  • Body parts/Tissue/Substances
  • Pending and following death

To view/print the Tikanga Best Practice Guidelines please click here.